WARRANTYAll our UPS products and relation power assisting products carry a 12-month factory workmanship warranty. Please refer to our attached conditions of sale and warranty.
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CONDITIONS OF SALE & WARRANTYGoods sold and installed by UPS Solutions warranted to be free from defects in material and workmanship. This warranty is extended only to the original purchaser and is valid for a period of one year calculated from date of sale to the original purchaser. If, in our opinion, the goods fail to perform their intended function as a result of a defect in design, parts or workmanship, then such defective parts will be repaired or replaced by UPS Solutions free of charge. Our obligation under this warranty is limited to replacing defective parts at our offices. The purchaser of the product will be responsible for the cost of transportation of the product to our office and of the cost of return of the product to the purchaser. Where a UPS are "hard wired" to an electrical distribution board and typically too large to move with their large sets of batteries, once installed, these UPS's will be guaranteed on an "on site" basis as follows: The warranty covers parts, labour and site time only. Any costs for travel to and from the site will be charged for at UPS Solution’s Standard rates. Extended warranty contracts can be negotiated to suit the application. UPS Solutions will honour no warranty if the machine has been abused, overloaded or installed in a hostile environment, i.e. no adequate ventilation or incorrect application. UPS Solutions will honour no warranty if the machine has not been installed or commissioned by UPS Solutions technicians or UPS Solutions accredited agents. Warranties are immediately void on breach of the UPS Solutions or manufacturers warranty seal. The purchaser is solely responsible for ensuring that the site installation has been inspected and is safe and complies with local ordinances and that both the product and the site of installation is suited for the intended use. The purchaser alone is responsible for ensuring that the products purchased are suitable for and compatible with any other equipment to be utilised in conjunction with the products sold. Defects in the product caused by incorrect operation of the products sold, by misuse, neglect, unauthorised alteration or incompatible usage or damage in transit will void this warranty. UPS Solutions will not be liable to anyone for any direct loss, or consequential loss or damage of any nature whatsoever, resulting from the malfunction of the product. This warranty specially excludes any implied warranty against latent defect, any implied warranty as to merchantability or as to fitness for purpose and is given and accepted expressly in lieu of any other expressed or implied guarantees or warranties at common law. Time is not of the essence in this contract and dates of delivery and of performance are furnished as business estimates only and will not be binding as contractual obligations upon UPS Solutions. The purchaser shall not be entitled to cancel or repudiate the order or to accept delivery on the grounds of delay on our part. UPS Solutions will not be liable for any damages whether direct or consequential as a result of our failure to deliver goods or products ordered, timeously, where inter alia, our failure to deliver arises from any labour dispute, delays in the supply of raw material to ourselves, or any other causes beyond our control. Interest will be charged on all overdue accounts. All goods sold by UPS Solutions remain our property until paid for. No variation of our standard conditions of sale will be of any force of effect unless reduced to writing and signed by management of UPS Solutions. |